JPT Consulting invests in ensuring that our facilities are bringing an international standard of delivery that re-enforces a positive and energetic working environment. Across a multitude of areas, we focus our attention on our customers and empower our employees to ensure a service delivery model that is customer centric.
Across our partner’s technology infrastructure and IT expertise their delivery centres are supported by over 150 IT support staff, specialists, managers and engineers. Their IT team across all their delivery centres have extensive experience in different sectors of business to provide IT solutions that are suited for their partners.
Active Directory, Azure, AV and Malware management, AD Group Policy, Folder Redirection, DHCP, DNS, MS O365, Distribution Groups, SharePoint & OneDrive, MS Teams, Mimecast, Power BI, MS SQL, CCNA, SCCM, Linux, VDI, VMWare, Wireless Technologies, Microsoft Office, Desktop Hardware, Laptop Hardware, Server OS, Troubleshoot OS, Firewall Management, Whitelisting, Storage Partitioning, Network Switches, VLANs – Add & Editing, Subnetting, WAN Management, 3rd Party apps ( Libra \ PRTG, Etc.), Analysis, Testing, Risk Management.
Supported by technology that is SOC 2 Type 2 attested and fully PCI DSS compliant & attested
Fresh, vibrant and inspirational environment
Facilities and infrastructure provision adaptability and dynamic 24x7x365 outsource operations
Test and learn labs in each facility supporting continuous improvement and insight
Dedicated branded client operations to inculcate brand loyalty
Our partners are an international, African based business process outsourcing organisation whose focus on growth, quality service delivery and commitment to establishing long term partnerships has enabled it to become the top tier BPO operator in Africa. With an international global HQ based in Dubai, their are transforming how they do business while retaining the essence of what makes us competitive, flexible and adaptable in a dynamic global business environment.